AUSSIE POOCH
Shipping, Local Delivery and Click & Collect
SHIPPING
Interstate orders will be processed and dispatched within 2 business days
All our standard and express shipping is sent via Australia Post.
At checkout you will be given 2 options of shipping - Australia Post Parcel Post or Express.
Your shipping charge will be calculated upon the service you select and the weight of your order.
Please note:
Darwin is outside of the Express zone so delivery times once dispatched are 2-3 working days for Express Post and 10-14 days for Parcel Post.
CLICK & COLLECT
Available at Darwin and Palmerston
Place your order online and choose a collection option from our 2 locations.
Processing times for all 'Click & Collect' orders will vary depending on the time your order is placed.
Collection service times also vary per location:
Eaton Store - 4/8 Osgood Drive, Eaton
Monday - Friday 09:30 - 17:30
Saturday 09:00 - 16:00
Sunday 11:00 - 14:00
Yarrawonga - 2/45 Toupein Road, Yarrawonga
Tuesday 16:00 - 17:30
Wednesday 16:00 - 17:30
Friday 08:00 - 17:30
Saturday 09:00 - 12:00
local delivery
Palmerston & Rural Area
We provide free local delivery for orders over $50 to the following post codes: 0822, 0830, 0828, 0835, 0836 and 0839.
Delivery is available on Tuesdays and Fridays between 3.30pm and 5.30pm. Please contact us if these times will not work for you.
At checkout you can choose your day - we need you to be home at this time to take delivery of your order.
Bulky / Oversize items
Parcel post and express shipping exclude bulky items and dry goods over 5kg. Excluded products will be highlighted in your shopping cart.
If your order contains a bulky item you will be requested to provide us your contact details and we will obtain a freight cost for you.
Payment
We accept the following payment methods:
- Credit or Debit Card - Visa and Mastercard
- PayPal - Direct Bank Deposit through your PayPal account
- AfterPay
- Direct Bank Deposit (orders will not be processed and despatched until cleared funds are received)
- Cash (only available for in-store purchases)