AUSSIE POOCH

Shipping, Local Delivery and Click & Collect

SHIPPING

Interstate orders will be processed and dispatched within 2 business days

All our standard and express shipping is sent via Australia Post.

At checkout you will be given 2 options of shipping - Australia Post Parcel Post or Express.
Your shipping charge will be calculated upon the service you select and the weight of your order.

Please note:
Darwin is outside of the Express zone so delivery times once dispatched are 2-3 working days for Express Post and 10-14 days for Parcel Post.

CLICK & COLLECT 

Available at Darwin and Palmerston

Place your order online and choose a collection option from our 2 locations.

Processing times for all 'Click & Collect' orders will vary depending on the time your order is placed.

Collection service times also vary per location:

Eaton Store - 4/8 Osgood Drive, Eaton
Monday - Friday  09:30 - 17:30
Saturday  09:00 - 16:00
Sunday  11:00 - 14:00

Yarrawonga - 2/45 Toupein Road, Yarrawonga
Tuesday  16:00 - 17:30
Wednesday  16:00 - 17:30
Friday  08:00 - 17:30
Saturday  09:00 - 12:00





local delivery

Palmerston & Rural Area

We provide free local delivery for orders over $50 to the following post codes: 0822, 0830, 0828, 0835, 0836 and 0839.

Delivery is available on Tuesdays and Fridays between 3.30pm and 5.30pm.  Please contact us if these times will not work for you.

At checkout you can choose your day - we need you to be home at this time to take delivery of your order.


Bulky / Oversize items

Parcel post and express shipping exclude bulky items and dry goods over 5kg.  Excluded products will be highlighted in your shopping cart.

If your order contains a bulky item you will be requested to provide us your contact details and we will obtain a freight cost for you.

Payment

We accept the following payment methods:

- Credit or Debit Card - Visa and Mastercard
- PayPal - Direct Bank Deposit through your PayPal account
- AfterPay
- Direct Bank Deposit (orders will not be processed and despatched until cleared funds are received)
- Cash (only available for in-store purchases)